The UBOnline Help Desk is available 24 hours a day, seven days a week to assist you with any technical problems you may encounter in working with UB’s online tools. Enrolled students will be provided with an e-mail address and toll-free telephone number to reach this service.
Langsdale Library at the University of Baltimore is a full partner in UBOnline. You will have a wide array of library services available:
- Online Catalog
The online catalog allows remote users access to the book and
journal holdings not only of the University of Baltimore, but to the holdings of the entire University System of Maryland as well. This gives access to over 7,000,000 book records and tens of thousands of journal records. Registered borrowers can request materials from any campus to be delivered to UB through the University System’s Intercampus Borrowing system. You will have access to a “mega-university” of resources. All you need is a valid
library ID/barcode. For more information on requesting materials, see our guide to borrowing.
- Electronic Databases
The University of Baltimore’s Langsdale Library provides remote users access to 75 electronic databases. Many of the databases include not only abstracts and citations, but tens of thousands of full-text magazines and journals, as well as many other types of full-text documents. As a registered student you will be eligible to access these resources from off-campus with a current library ID/barcode.
- Electronic Reference Services
Langsdale Library provides a variety of research services for remote users. Reference librarians answer telephone, email, and chat reference questions during most hours the library is open and will respond to questions left at night promptly the following morning. Call us at 410.837.4274 or email@example.com.
- Research Help
Langsdale Library provides online research guides to assist you in using the online catalog and article databases as well as research tutorials on a number of topics and tools. The library also provides regular training sessions in Internet use and web development. These services will allow you to maximize your use of the resources off campus.
- Reserve Readings in Full-Text
Electronic reserves provide you the full text of assigned supplemental course readings, seven days a week, 24 hours a day. Like other portions of UBOnline, electronic reserves require you have Netscape Navigator (6.2 or higher) or Microsoft Internet Explorer (5.5 or higher) and Adobe Acrobat Reader. To comply with copyright regulations, electronic reserves must be password protected by each instructor. Please ask your instructor for the password if he/she assigns reserve readings.
- Intercampus Borrowing
Intercampus borrowing is a service offered to the University community that allows you to obtain books not in our collection but owned by another USM school. Check the USM online catalog for books you would like to borrow. All you need in order to request a book from the catalog is a current library ID/barcode.
- Interlibrary Loan (ILL Express)
Interlibrary Loan is a free service offered to the University community that allows you to obtain materials not owned by Langsdale Library or not available from any of its USM partners. You must be registered with the library to place your requests. If you find citations in online databases to articles that UB does not own electronically or in print, you may request the full articles online. ILL will provide you with an electronic copy of the article usually within a matter of days. Most of the article databases will provide you with a direct link to Interlibrary Loan and input all the article information for you. You may also request books and reports through Interlibrary Loan, although please be sure to check the Course Reserves list and the USM catalog before requesting materials through ILL.
For distance education students only, Langsdale Library sends material electronically and by UPS return postage paid. This service is available for both USM books and for ILL Express. Books must be returned by the specified due date in the return mailing pouch provided. You must indicate Distance Ed when registering in ILL Express and be sure that your mailing address is current in both your ILL and catalog accounts. The requester is responsible for any overdue or lost book fees. You must be registered with the library to complete your requests.
UB’s e-Bookstore offers all required and recommended textbooks, software, and assorted accessories online for your convenience.